Zyvcart

Delivery policy

Where we deliver, how long it takes, and what it costs.

Coverage

We deliver to every district in Bangladesh through third-party couriers. Some remote upazilas take an extra day; if we cannot reach your address at all, checkout will tell you before you pay.

Timing

Working days are Saturday to Thursday. Orders confirmed before 14:00 are dispatched the same day; after that, the next working day. Government holidays and severe weather add a day or two, and we will message you if that happens to your order.

Failed deliveries

Couriers attempt delivery twice. Please keep the phone you ordered with reachable — an unreachable number is the single most common reason a delivery fails.

After two failed attempts the parcel returns to us. Prepaid orders are refunded in full; repeated failures on cash-on-delivery orders may make future COD unavailable on that number.

Delivery charges

AreaChargeTimeCash on delivery
Dhaka metro৳60
Free above ৳800
12 days
Outside Dhaka৳120
Free above ৳4,000
35 days
Hill tracts and islands৳18058 days